What is raw hair?
Raw hair is 100% unprocessed human hair collected directly from a single donor. It has never been chemically treated, steamed, or altered in any way — which means it retains its natural texture, strength, and longevity. Raw hair can be colored, bleached, and heat styled just like your natural hair, and with proper care it can last years.
Why Halo Luxe?
At Halo Luxe Hair Co, we source only the finest raw hair — Indian curly, Burmese curly, Cambodian wavy, and Vietnamese straight — so you get hair that's truly luxurious, not just labeled that way. We're committed to quality you can feel from the first touch, with a premium experience from checkout to install.
How long does shipping take?
Orders are processed within 1–3 business days. Standard shipping is $9.99, and orders over $300 ship free. We currently ship within the US only. Once your order ships, you'll receive a tracking number via email.
What is your return policy?
All sales are final. However, if you received a damaged or incorrect item, please contact us at support@shophaloluxehair.com within 48 hours of delivery and we'll make it right.
Can I color or heat style the hair?
Yes! Because our hair is 100% raw and unprocessed, it responds beautifully to color, bleach, and heat styling — just like your natural hair. We always recommend using a heat protectant and consulting a professional colorist for bleaching.
How do I care for my raw hair extensions?
Treat your Halo Luxe extensions like your own hair. Use sulfate-free shampoo and conditioner, detangle gently from ends to roots, and avoid sleeping with wet hair. With proper care, your extensions can last 2–5 years or more.
What textures and lengths do you carry?
We carry four premium textures: Indian Curly, Burmese Curly, Cambodian Wavy, and Vietnamese Straight — available in a wide range of lengths to suit every style.
What payment methods do you accept?
We accept all major credit cards, Shop Pay, and other payment methods available at checkout. Shop Pay also offers installment options so you can split your purchase into easy payments.